Do you have problems with creating solutions that make a big impact? Pushing out innovative releases? Do you lack creative confidence? Most companies understand their business needs and many assume they know the needs of their users. Without empathy, you could be missing the true impact your product could be having on the market.

No matter what your role is on a project, you can benefit from walking a mile in someone else’s shoes. In this talk we’ll discuss the mindset, process and tools used to better understand your users. Bring empathy back to your project. Become empathetic.