Prairie.Code() Sessions tagged user experience

Empathy: The Foundation of your Product

Do you have problems with creating solutions that make a big impact? Pushing out innovative releases? Do you lack creative confidence? Most companies understand their business needs and many assume they know the needs of their users. Without empathy, you could be missing the true impact your product could be having on the market.

No matter what your role is on a project, you can benefit from walking a mile in someone else’s shoes. In this talk we’ll discuss the mindset, process and tools used to better understand your users. Bring empathy back to your project. Become empathetic.

Speaker

Brian Pope

Brian Pope

Designer, Aviture Inc.

User Experience: The Black Hat

When creating a new app or updating an existing one, project teams are filled with conflicting ideas on how to make an application better. For user interface decisions, often the person with the loudest voice, relentless attitude, or highest title dictates what is done--or even worse, the entire application is designed by committee in tedious detail in meeting after painstaking meeting. Both ways produce results that are less than ideal.

But there's a better way to get a successful design AND buy-in from your project team, product owners, and users. Black Hat design puts all stakeholders on equal footing and gets everyone's concerns heard and addressed, without devolving into design by committee.

This talk will teach you how do perform the best kept secret in UX design: the black hat session.

Speaker

Ash Banaszek

Ash Banaszek

Sr. UX Specialist, Union Pacific Railroad

Usability Studies: The $1 Fix to the $100 Problem

Usability and User Experience are hot topics on the minds of both project stakeholders and customers. Many businesses are without dedicated UX professionals, committed to the research and design of key projects. As a developer, project manager, or business analyst, what can you do to improve the usability of your project? The answer: usability studies. Usability studies are an easy technique to learn and hard technique to master. Join Ash Banaszek, Sr UX Project Consultant at Union Pacific, as she walks you through the basics of usability studies to start finding real, actionable results to improve your applications. In this session Banaszek will take you through: * What are usability studies and why should we use them? * Pinpointing what parts of the app to study * Finding the right medium to test * Creating tasks and identifying users * Running a study * Interpreting results * Applying results to your design * Communicating results with stakeholders At the end of this workshop, participants have the ability to apply your knowledge by testing your own applications or an application the instructor provides. If you would like to test your own app, please be prepared to bring it and share.

Speaker

Ash Banaszek

Ash Banaszek

Sr. UX Specialist, Union Pacific Railroad

Contextual Inquiry: The Gold Standard of User Research

Contextual Inquiries are a context-based interview tool used to better understand user goals, existing processes, roadblocks, workarounds, and culture. This presentation will give you the why and how to do contextual design (a method created and popularized by Beyer and Hotzblatt). This technique is the gold standard of user research based on its depth and ability to flesh out flows of information throughout a user's environment: it shows how the work really gets done. Ash will discuss the basics of conducting a contextual interview, review the FACES model approach to analysis, and give best practices for analyzing your data to apply to your design.

Speaker

Ash Banaszek

Ash Banaszek

Sr. UX Specialist, Union Pacific Railroad